Every Story Counts – Survey Results!
Every Story Counts is a statewide survey initiative that helps libraries better understand how people use and value their local libraries. Over the course of one week, community members shared their feedback both online and in person, giving us a meaningful snapshot of how the library shows up in everyday life. This input helps guide planning, strengthen advocacy, and ensure services continue to reflect real community needs and experiences.
The results affirm what we love about our library: San Rafael Public Library is a vital, everyday resource for our community. More than 95% of respondents said they use the library to borrow materials, from books and movies to eBooks and park passes. Many also rely on the library to find information, use welcoming spaces for reading, studying, or quiet work, and attend programs and events. Others shared how the library supports learning new skills, health and well-being, access to essential services, and everyday tasks like printing or checking email. Together, these stories show how the library fits into daily life in so many ways.
When asked what they love most about the library, respondents consistently highlighted that it is free, welcoming, and accessible to everyone, offering a calm, comfortable place filled with books, trusted information, and friendly, knowledgeable staff. Many also celebrated children’s programs and collections, the peaceful atmosphere, and the ease of accessing materials both in person and online, underscoring the library’s role as a cherished space for discovery, learning, and play.
Thank you to the 170 community members who participated. Every story that was shared helps shape the future of San Rafael Public Library and reminds us why there’s so much to love about your library.