Curbside Pickup and Returns

How it Works

Place a hold on items online or by phone.
When you receive an email notification that your items are ready:
Downtown: Call 415-485-3323 in advance to arrange your pick-up; staff require at least 30 minutes of notice.
Pickleweed: Call 415-485-3483 or walk-up; advance notice is not required, but it will expediate your service.

For our safety and yours, staff will not engage with patrons face-to-face except to place checked-out materials on a table. If you have further questions or require assistance, please call us.
Patrons must wear a face covering.
You do not need to call ahead to return items. Use the large bins during open hours and the book drop when we’re closed.
Northgate is not open at this time, and we do not know when libraries will reopen for walk-in service.